Incoming Mail: The post office collects all incoming mail from the Liban Post and sorts and distributes them  to all university departments, AUB Medical Center Post Office, student boxes.

The following format is to be used for all incoming mail for students:
Student Name – Student Mailbox Number
American University of Beirut
Bliss Street Beirut, Lebanon

The following format is to be used for all incoming mail for faculty/staff:
Your name,
Your department,
American University of Beirut, P.O. Box 11-0236/(your box number),
Riad El Solh - Beirut: 1107 - 2020,
Lebanon

Note: Urgent mail is delivered to the University and medical center's post office within one hour from the time such a service is requested. Requests received after 4:15 p.m. are delivered the following day. Please contact the post office at the extension 2192, 2193 or 2197.


Outgoing Mail:The post office collects, processes and delivers all outgoing mail to Liban post. This includes all university departments mail, AUB medical center mail and student boxes.

In order to send mail through the Post Office the following steps have to be taken:

 

       a. Departmental Mail

 

         1. Fill in the Departmental Official Mail form.

         2. Give form to the messenger with your mail.

 

       b. Personal Mail

 

       Hand in your mail directly to the post office.

      

Note: Only letters can be sent through the post office. CDs, tapes and the like will not be sent.

 

Other Services :
     a. Collects, processes, and delivers interdepartmental mail. The delivery is done 3 times a day ( at 8am, 10:15 am, and 2:30pm)
     b. Delivers to various banks in the area checks prepared by the Comptroller's Office and relating to employees’ salaries.
     c. Handles university bulletins for mailing and internal distribution.
     d. Coordinates and controls all bulk mailings.
     e. Maintains, coordinates, and submits appropriate reports and transactions to insure proper accounting and billing of postal charges to all campus departments.

1. Provides the AUB community with information regarding mail services. This includes, among others, Lebanese government's postal regulations, postal tariff on each class of mail, and students' box numbers.

2. Assigns mailboxes to students(new students should present an ID), issues mailbox keys, and maintains the key register. Students are required to have their mailbox keys to retrieve their mail. The counter clerk is not allowed to give students their mail from their box.

3. Retrieves mail box keys from graduating students and departing students, signs their clearance forms, and records their forwarding addresses.

4. Replaces lost mailbox keys. Students requesting mail box key replacement are charged a fee (currently LL15,000) to be paid at the Cashier.

5. Processes outgoing personal mail and receives cash for the required charges. The total cash collected is delivered to the Comptroller's Office the next day against a receipt.

6. Processes all incoming and outgoing registered mail. A signed receipt is given for such outgoing mail. Also, records in special Liban Post logbook outgoing registered mail and obtains a related official delivery receipt. For incoming registered mail, the addressee's signature is recorded on a special logbook maintained at the Post Office.

Courier service is provided to the AUB community to cover either their business or personal shipments.

The person requesting the service is required to fill in the online courier’s Airway Bill (AWB) .

For business shipments, the department head should approve the charges on the regular postage form.

For personal shipments, the requester is required to pay the requisite amount in cash at the Post Office. Alternatively, they may deliver it directly to the courier’s offices together with the AWB.

The Post Office makes a copy of the AWB which is used to support the charge to the department. The sender’s copy of the AWB is returned to the sender.