What is Outreach?
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Outreach is the AUB portal to educational activities beyond the AUB campus, reaching out to Lebanon, the region, and the world. Using Moodle, the official AUB Learning Management System, instructors can offer interactive courses, training, and workshops in a variety of formats, including web-enhanced, blended, and online.
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What is the URL for Outreach?
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What can be found on the Outreach homepage?
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The homepage is the first page that you see after you access Outreach. When you log in using your username and password you will be able to see links to all online courses in which you are enrolled. It also includes announcements, notices of events, a calendar and links to resources for instructors and students. Once you are inside your course, you will see a navigation bar starting with homepage at the top of each page. Clicking on this link will take you back to your main page.
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How many different types of accounts are there in Outreach?
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Apart from administrative accounts, there are five account types in Outreach:
- Instructor: Every course starts with a primary instructor, who has full control over the course
- Co-Instructor: If necessary, co-instructor accounts can be created for other instructors who co-teach the course or who provide assistance on course content development and maintenance. The co-instructor is also called "Instructor with Editing Permissions" and s/he can do exactly what the primary instructor does (e.g., create course activities, provide feedback to students, and so on)
- Non-editing instructors: Also called "Instructor without Editing Permissions". S/he can provide students with feedback (e.g. assign grades, comment on assignments, etc.), but cannot add/modify course content
- Student: Students enrolled in a course can access the course material and post assignments, but they cannot change the course content
- Guest: Guests can view the course material, but they cannot modify it in any way or participate in any activity in the course
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How can I create an Outreach account?
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Every faculty and staff member at AUB already has an Outreach account and the username and password for it are the same as their AUBnet ID (e.g. ab99).
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How can I create an Outreach course?
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Please fill in the New Outreach Course form. Please read and accept the course agreement as well. Within 24 hours, the administrator will inform you that your course has been created and added to your Outreach page.
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How can I add/remove students to my Outreach course?
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To add students to your Outreach course, you need to send the Outreach administrator the list of participants in the format below:
- Title, First name, Last name, email (e.g. Mr., John, Smith, jsmith@gmail.com)
Students will be automatically added to your course once the list of the course participants is received by the Outreach administrator. To remove students from your course, you need to send an e-mail to the Outreach administrator specifying your course title, and the username(s) of the student(s) to be removed. The Outreach administrator will notify you once the student(s) have been removed from your course. If you need more information, contact the Outreach administrator either by phone at 3518 / 3588 / 3586 or by e-mail at moodle@aub.edu.lb
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How can I add/remove another instructor to my Outreach course?
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To add another instructor to your course, you need to e-mail the Outreach administrator specifying the username and the level of access that you want to grant that person:
- Level I – Instructor with full editing permissions
- Level II – Instructor with NO editing permissions (assignment correction and grading)
To remove an instructor from your course, you need to e-mail the Outreach administrator. If you need more information, contact the Outreach administrator either by phone at 3518 / 3588 / 3586 or by e-mail at moodle@aub.edu.lb
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What is guest access and how do I control it?
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Any person who clicks "Login as guest" on the main site is considered a guest in Outreach. You can decide, through the course settings, whether to allow/deny guest access to your course. The default setting is "Do not allow guests in", but it can be changed to give access to guests with/without an enrollment key. The enrollment key is a password set by the course instructor and given to the people who want to access the course as a guest. It is highly recommended to add a password/enrollment key to your course when you allow guest access. Once you have allowed guest access and set an enrollment key, contact the Outreach administrator by email at moodle@aub.edu.lb to verify and complete your settings. Note that guests cannot change anything in a course: they are not allowed to access quizzes, submit assignments, or post to forums. They can only read or see certain parts of your course (forums, documents, etc.)
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Can anyone access courses on Outreach?
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No. Only students registered in an Outreach course may access it. However, instructors may allow guest access to a course.
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Can I connect to my Outreach course from off campus?
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Yes. You can access Outreach from any computer connected to the Internet:
- Go to http://outreach.aub.edu.lb
- In case the link above does not work, contact your Internet Service Provider (ISP) to inform the staff there about the problem
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What can I do if I have trouble accessing Outreach from my own computer?
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If you have enabled cookies, java-script, and pop-ups, and still have problems, check for any firewall or web proxy that might be running on your computer.
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Why can't my students save PDFs from my Outreach course?
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Be sure that your students are using Adobe Acrobat version 4.0 or higher. If they are using Adobe Acrobat 3.0, they cannot save PDF files on their hard disk: they can only read or print them. A free copy of Adobe Acrobat Reader can be downloaded from the Adobe Acrobat site.
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Are there any restrictions on the names and sizes of files that I upload to Outreach?
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File names Don't use special characters or Arabic letters in your file names or passwords. Special characters such as a blank space, * / \ ? " ' { } etc., are not allowed in file names or passwords.
File sizes You are able to upload files up to 100 MB to your courses.
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How do I log out of an Outreach session?
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In order to end a session you must click on 'Logout' in the top right corner of your screen. If you do not log out your account will remain active. The next person to use that computer will have full access to your account.
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What should I do if I forget my password?
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Outreach instructor usernames and passwords are the same as the AUBnet ID. When you forget your password, you need to contact the Computing and Networking Services (ext. 2260) to reset it for you. (For instructors only)
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Which Internet browser is the best for running Outreach?
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It is recommended to choose a browser that supports Moodle's in-line HTML editor. The recommended Internet browsers are Mozilla Firefox and Internet Explorer. It is not recommended to use Opera, Chrome or Safari since the built-in HTML editor will not show in Moodle. Firefox is open-source and free! You can download it from here.
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Do I need to install any software plug-in so that I can use Outreach?
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Please note that no special hardware is needed to run Outreach, however, files posted on Outreach may need a particular application for viewing. If you are attempting to view a Microsoft Word/Excel/PowerPoint document, for example, make sure that the computer you are using has Microsoft Office installed on it. If you do not have Microsoft Office installed, you can download a viewer to view Office documents. If you are attempting to view Flash material and you don't have Flash Player installed on your computer, then download the most recent version of it from the Macromedia site. Other common, free plug-ins that you can download to your computer to access audio and video files include:
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Can I upload a Microsoft Office 2007 file (.docx, .xlsx) to Outreach?
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Yes you can upload MS Office 2007 documents to Outreach
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Where can I learn how to use Outreach?
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To learn how to use Outreach you can visit these tutorials. Also you can experience the various activities and resources of Outreach through the Hands-on course.
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Who can I contact to get help on Outreach?
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You can get help in several ways:
- Check the questions posted on this page
- Send an e-mail to the Outreach administrator at moodle@aub.edu.lb
- Call the Outreach administrator
Monday - Friday From 08:00 - 13:00 and 14:00 - 17:00 (Beirut local time/GMT+2) 009611 374374 ext. 3586/3518/3588
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Important things to remember
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- Your Outreach username is the same as your AUBnet ID (e.g. ab99)
- Always close your browser when you finish working with Outreach. Otherwise, others can assume your identity when they use the same machine. This applies to your students also
- Always use the navigation bar and NOT the Back/Forward buttons of your browser for easier navigation from page to page
- Do not use special characters or Arabic letters in your filenames or passwords. Special characters such as a blank space, * / \ ? " ' { } etc., are not allowed in filenames or passwords
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