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AUB Institutional Self Study - Staff Survey 

The Staff Survey is made up of 7 sections.

Section
I.    Mission of the University  
II.   Planning, Resources, and Institutional Renewal  
III.  Integrity  
IV.  Leadership  
V.   Governance  
VI.  Assessment  
VII. Background Information  
 
I. Mission of the University
    
AUB's Mission Statement

The American University of Beirut (AUB) is an institution of higher learning in Lebanon founded primarily to serve the peoples of the region. Its mission is to promote excellence in education, to participate in the advancement of knowledge through research, and to provide quality service to society. Basing its educational philosophy, standards, and practices on the American model of higher education, the University believes deeply in and encourages freedom of thought and expression and seeks to foster tolerance and respect for diversity and dialogue. It aims to graduate individuals committed to scholarship, critical thinking, life-long learning, civic responsibility, personal integrity, and leadership.

Rate your agreement with the following statements - Strongly Disagree / Disagree / Neutral / Agree / Strongly Agree / Don't Know
1 I am aware of AUB mission statement.
2 The mission statement is clear and transparent in language and content.
3 The mission statement reflects the ideals and values upon which the University was founded.
4 The mission statement is realistic and achievable.
5 The mission statement is shared with and  properly communicated to AUB community.
6 The mission statement reflects AUB's role in the region.
7 AUB has been successful in achieving it.
8 I participated in the development of the mission statement.
II. Planning, Resources, and Institutional Renewal  
Rate your agreement with the following statements - Strongly Disagree / Disagree / Neutral / Agree / Strongly Agree / Don't Know
9 I am aware of campus-wide goals and objectives.  
10 I am aware of goals and objectives in my faculty or division (A&S, Human Resources etc.).
11 I am aware of specific goals and objectives for my department or unit (Geology, OIRA etc.).  
12 Campus-wide goals and objectives are clear and well defined.  
13 Goals and objectives in my faculty or division (A&S, Human Resources etc.) are clear and well defined.  
14 Specific goals and objectives for my department or unit (Geology, OIRA etc.) are clear and well defined.  
15 I am aware of the content of campus-wide strategic plan.  
16 I am aware of the content of strategic plan in my faculty or division (A&S, Human Resources, etc.).  
17 I am aware of the content of specific goals and objectives for my department or unit (Geology, OIRA etc.).  
18 I provided input (advice, data) into campus-wide strategic plan.  
19 I provided input (advice, data) into strategic plan in my faculty or division (A&S, Human Resources, etc.).  
20 I provided input (advice, data) into strategic plan for my department or unit (Geology, OIRA etc.).  
21 The process for developing campus-wide strategic plan is clear and well defined.  
22 The process for developing strategic plan in my faculty or division (A&S, Human Resources, etc.) is clear and well defined.  
23 The process for developing strategic plan for my department or unit (Geology, OIRA etc.) is clear and well defined.  
24 I am aware of campus-wide operating plan (budget).  
25 I am aware of operating plan (budget) for my faculty or division (A&S, Human Resources, etc.).  
26 I am aware of operating plan (budget) for my department or unit (Geology, OIRA etc.).  
27 I provided input (advice, data) into campus-wide operating plan (budget).  
28 I provided input (advice, data) into operating plan (budget) for my faculty or division (A&S, Human Resources, etc.).  
29 I provided input (advice, data) into operating plan (budget) for my department or unit (Geology, OIRA etc.).  
30 Campus-wide plans (budgets) allocate resources that are adequate for the implementation of strategic initiatives.  
31 Plans (budgets) in my faculty or division (A&S, Human Resources etc.) allocate resources that are adequate for the implementation of strategic initiatives.  
32 Specific plans (budgets) for my department or unit (Geology, OIRA etc.) allocate resources that are adequate for the implementation of strategic initiatives.  
33 I am aware of performance targets (outcome statements) pertaining to campus-wide plans (strategic and/or operating).  
34 I am aware of performance targets (outcome statements) pertaining to plans (strategic and/or operating) in my faculty or division (A&S, Human Resources etc.).  
35 I am aware of performance targets (outcome statements) pertaining to specific plans (strategic and/or operating) for my department or unit (Geology, OIRA etc.).  
36 Progress towards achieving campus-wide targets (outcome) is regularly monitored.  
37 Progress towards achieving targets (outcome) in my faculty or division (A&S, Human Resources etc.) is regularly monitored.  
38 Progress towards achieving specific targets (outcome) for my department or unit (Geology, OIRA etc.) is regularly monitored.  
39 In my unit, human resources are properly utilized to support AUB's mission and goals.  
40 In my unit, facilities resources are properly utilized to support AUB's mission and goals.  
41 In my unit, financial resources are properly utilized to support AUB's mission and goals.  
42 In my unit, technological resources are properly utilized to support AUB's mission and goals.  
43 In my unit, equipment resources are properly utilized to support AUB's mission and goals.  
44 My unit has transparent procedures for allocating human resources.  
45 My unit has transparent procedures for allocating facilities resources.  
46 My unit has transparent procedures for allocating financial resources.  
47 My unit has transparent procedures for allocating technological resources.  
48 My unit has transparent procedures for allocating equipment resources.  
49 The effectiveness and efficiency of use of human resources is regularly reviewed in my unit.  
50 The effectiveness and efficiency of use of facilities resources is regularly reviewed in my unit.  
51 The effectiveness and efficiency of use of financial resources is regularly reviewed in my unit.  
52 The effectiveness and efficiency of use of technological resources is regularly reviewed in my unit.  
53 The effectiveness and efficiency of use of equipment resources is regularly reviewed in my unit.  
54 AUB is successful in raising funds (donations, grants for research, etc.).  
55 The fundraising revenues are properly allocated to achieve AUB's mission and goals.  
56 In my unit, budget allocation for human resources is guided by AUB's mission and goals.  
57 In my unit, budget allocation for facilities resources is guided by AUB's mission and goals.  
58 In my unit, budget allocation for financial resources is guided by AUB's mission and goals.  
59 In my unit, budget allocation for technological resources is guided by AUB's mission and goals.  
60 In my unit, budget allocation for equipment resources is guided by AUB's mission and goals.  
61 I have witnessed/contributed to efforts for cost reduction / increase in revenues in my unit during the last five years.  
62 I have witnessed/contributed to efforts for improving budget control in my unit during the last five years.  
 

III. Integrity
 
   
Rate your agreement with the following statements - Strongly Disagree / Disagree / Neutral / Agree / Strongly Agree / Don't Know
63 AUB policies and procedures are properly adhered to.  
64 AUB policies and procedures are clear and properly disseminated.  
65 AUB shows impartial practices in admissions.  
66 AUB shows impartial practices in recruitment.  
67 AUB shows impartial practices in promotion.  
68 AUB provides an environment conducive to teaching, learning, and research.  
69 AUB adequately promotes honesty and transparency in its conduct and communications.  
70 Student concerns (regarding fair academic assessment, student conduct, and alleged disciplinary violations) are addressed promptly, appropriately, and fairly..  
71 AUB effectively assures the academic and intellectual freedom of all its  constituencies, and protects personal beliefs.  
72 AUB adequately protects its members from harassment, inappropriate pressures and discrimination.  
73 I am aware of a system that allows me to report grievances.  
74 Grievances are dealt with efficiently.  
 

IV. Leadership

    

 

Rate your agreement with the following statements - Strongly Disagree / Disagree / Neutral / Agree / Strongly Agree / Don't Know
75 My supervisor is competent in managing people  
76 My supervisor treats me fairly  
77 My supervisor is fair in dealing with staff  
78 My supervisor values my views and participation  
79 My supervisor involves me in decisions affecting my work  
80 My supervisor supports knowledge transfer  
81 My supervisor provides me with ongoing guidance  
82 My supervisor is friendly and helpful  
83 My supervisor is competent in performing required job functions  
84 My supervisor is competent in managing people  

 

V. Governance

  
Rate your agreement with the following statements - Strongly Disagree / Disagree / Neutral / Agree / Strongly Agree / Don't Know
85 Work procedures encourage cooperation and effectiveness across work groups  
86 In my department, policies interfere with my ability to do my job well  
87 I am well-informed of policies and procedures related to my work  
88 I am satisfied with AUB's Human Resource policies  
89 The communication of AUB's policies is clear  
90 Overall, AUB's policies and procedures are clear  
91 Overall, AUB's policies and procedures are easy-to-use  
92 Overall, AUB's policies and procedures are flexible  
93 Overall, AUB's policies and procedures are up-to-date  
94 Overall, AUB's policies and procedures are helpful to me  
 

VI. Assessment

    
     
A. Mission Statement
     
Yes / No
95 Does your Unit have mission statement  
96 Does your Unit have stated objectives  
     
Did not participate / Some extent / Great extent
97 To what extent you participated in the development of your Unit mission statement?
     
Inconsistent / Fairly Consistent / Very Consistent / Don't Know
98 Rate the degree of consistency of your Unit's mission statement with that of the university.  
     
Not Clear / Fairly Clear / Clear / Very Clear / Don't Know
99 Rate the degree of clarity of your Unit's mission statement  
100 Rate the degree of clarity of your Unit's stated objectives  
     
Not Achievable / Fairly Achievable / Achievable / Very Achievable / Don't Know
101 Rate the degree of achievability (realistic) of your Unit's mission statement  
102 Rate the degree of achievability (realistic) of your Unit's stated objectives  
 

B. Assessment Plan

   
Yes / No
103 Does your unit have an assessment plan?  
104 When was it developed?
     
Rate your agreement with the following statements - Strongly Disagree / Disagree / Neutral / Agree / Strongly Agree / Don't Know The assessment plan/process
105 is aligned with unit mission  
106 has been implemented  
107 is sufficiently simple  
108 is practical  
109 is detailed  
110 has a clear timetable  
     
Quarterly / Semi-annually / Annually / Biannually / Other
111 How frequently is assessment used?
     
Yes / No / Don't Know
112 Does the plan include key performance indicators (KPIs) for determining whether its goals have been met?
     
Never / Seldom / Occasionally / Often To what extent are these KPIs benchmarked against
113 comparable peer institutions  
114 other benchmarks    
     
Yes / No / Don't Know
115 Are assessment results used?  
     
"Institutional planning" / "Resource allocation" / "Improvement" / "Termination" / "Staff evaluation" / "Recruitment" / "Awards/promotion" / "Other"
116 For what purposes are assessment results used?    
     
Yes / No / Don't Know
117 Are results of assessment shared?
     
Peers / Immediate Supervisor / Unit Chairperson / Other depts. / AUB Administration / AUB Community / Others
118 With Whom?    
     
Yes / No / Don't Know
119 Are assessment plans evaluated?  
     
Quarterly / Semi-annually / Annually / Biannually / Other
120 How frequently?    
     
 

C. Assessment Tools

Rate extent of your Unit use of the following assessment procedures for assessment of its outcomes - Never / Seldom / Occasionally / Frequently

121 Measures of volume of activity e.g. number of clients served, circulation data.  
122 Measures of efficiency e.g. average turnaround time for filling requests, timely service/prompt response, budget information  
123 Measures of service quality e.g. Error rates, accuracy of the information provided  
124 Client satisfaction surveys e.g. student survey, alumni survey, employer survey, customer survey  
125 Staff discussions/evaluations of services to clients  
126 Review of existing data e.g. dept. routine records/reports, institutional data, audits  
127 External evaluators/auditors.  
128 Benchmarks/comparisons with peer institutions  
129 Other methods to obtain client feedback e.g. focus groups, comments via email, evaluation forms, suggestion box  
130 Others specify    
     
D. Institutional Culture and Support

Rate adequacy of institutional support for assessment in terms of - Very Poor / Poor / Fair / Good / Very Good / Don't Know

131 quality of policies and governance structure  
132 administrator support  
133 availability of technical, financial and other needed resources  
134 professional development opportunities for staff to learn how to conduct assessments.  
     
Strongly Disagree / Disagree / Neutral / Agree / Strongly Agree
135 I understand my assessment role  
136 My views on assessment have been taken  
137 Institutional efforts to encourage and value assessment are adequate  
 

VII. Background Information

    
     
Male / Female
138 Gender  
     
Under 25 / 25-34 / 35-44 / 45-54 / 55-64 / 65 or older
139 Age  
     
Some High School or less / Completed High School / Some College / Graduate School / Some College
140 Highest level of education you have completed  
     
Less than 1 year / 1 to less than 5 years / 5 to less than 10 years / 10 to less than 20 years / 20 years or longer
141 Number of years at AUB  
     
7-9 / 10-12 / Above 12 / Academic
142 Grade Level
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