• A medal with the awardees' name engraved.
  
• A plaque with the awardees' name engraved and located on the western wall  of College Hall breezeway.
• Recognition of the awardees' achievements in a ceremony publicized on the AUB web and publications.
• Cash prize amounting to $2000 per awardee.
  

Award Criteria

• "Customer" satisfaction over a significant period of time (>=3 years)
  
• "Customer" satisfaction over different aspects of the job
  

• "Customer" support beyond the call of duty
  

• Creativity leading to increased "Customer" satisfaction ( e.g. process improvement)
  
• Explicit and Specific positive feedback from "Customers"