FAQ



1. Who is eligible for counseling services?

Degree seeking students enrolled in AUB are eligible for the free service offered by the Counseling Center. Staff and/or alumni who need help may be seen for one session and will be referred to an external therapist.

2. In what ways can therapy help me?
Therapy helps you discover more about yourself, your experiences, goals, and problems.  Therapy is tailored on a personal basis, as a result, the therapist modifies the sessions in ways that help suit your needs.  Therapy can help you learn how to cope in a health manner, identify your way of thinking, and effective problem solving.

3. How do I know I need counseling?

  • Difficulty concentrating and lack of motivation to perform minimal daily tasks
  • Social isolation and spending too much time alone with minimal productivity
  • Feeling anxious, unhappy, angry, sad, irritable, and/or hopeless
  • Problems with sleep cycle (disrupted cycles, insomnia, or hypersomnia)
  • Unusual eating habits 
  • Communication difficulties
  • Addiction
  • Dealing with a traumatic event
  • Identity and Sexual Identity

4. If I have a learning difficulty and I am in need of certain accommodation, where should I seek help?

For matters pertaining to academic accommodation please contact the Accessible Education Office (accessibility@aub.edu.lb), located in West Hall – Room 314.

5. How long does counseling take?

The length of treatment depends on the demand of the student. It could range from one counseling session with a very precise demand, to long-term therapy. 

6. Are sessions confidential?

Counseling is independent of college or medical records. Please refer to the confidentiality policy. Counselors will not disclose any information without the clients' consent. Threat to one's life or others is the only exception.

7. What happens – expectations for the first session?

It is usually a short session in which you can meet and get acquainted with your therapist, as well as share your concerns on a level that feels comfortable for you.

8. How to Schedule an appointment?

Appointments are scheduled through the online application.​

9. Do I have to wait a long time to get an appointment?

The Counseling Center at AUB is for free and easily accessible; as a result, it attracts a high number of students. This makes it difficult to attend to all needs without a waiting period. Kindly, keep in mind that the Counseling Center is doing its best to meet the needs of all who seek help, while making sure it maintains the quality of the service offered.

10. How long is a counseling session?

Sessions are a minimum of 15 minutes and a maximum of 45 minutes. 

11. What if I have an emergency? Do I still need to schedule an appointment?

No, in case of an emergency you need to come to the Counseling Center and explain to the Counselor present that the issue at hand cannot wait. 

12. If I am worried about a friend’s situation, can I ask the Counseling Center for assistance?

Yes, the Counseling Center is here to help with any concern you might have. If you are worried about someone’s behavior, emotional status, social interactions, or anything unusual please feel free to contact us.