American University of Beirut

EHMU Projects

​EHMU initial practice support was to AUBMC by virtue of being positioned within the faculty of Medicine. Below are different projects that we were engaged in at AUBMC. ​

  • Mystery Patient Program at the Specialty Clinics at AUBMC
  • Mystery Patient Program For Telephone Performance at AUBMC
  • Optimizing scheduling practices and resource utilization at Multiple Sclerosis Center
  • Admission Communication Process: ED – Inpatient floor
  • Health Insurance Program (HIP) patients at the Emergency Department (ED) at AUBMC
  • Assessing the partial hospitalization program (PHP) at the psychiatry department at AUBMC
  • ACC: Process Design and Redesign at the Specialty Clinics
  • Improving Emergency Department Laboratory Turnaround Time at AUBMC
  • Patient Transport at AUBMC
  • Operating Room Department: Internal Surgery Coding for better time and capacity management
  • Radiology Department at AUBMC: Descriptive Analysis
  • Radiology Department : MRI scheduling optimization
  • Out-patient Satisfaction Study at the Clinical Nutrition Department at AUBMC
  • Physical Therapy Department: In-Patient Satisfaction Study
  • Physical Therapy Practices at AUBMC: Process & Operations
  • Appointment Scheduling for the Physical therapy Department at AUBMC
  • Chronic Prescription Compliance at the Family Medicine at AUBMC.
  • AUBMC Elevator Usage and Traffic
  • private clinics scheduling: Simulation Analysis to minimize waiting time 
  • Process, Scheduling and resource optimization at the Dermatology Department at AUBMC
  • Process, Scheduling and resource optimization at the Neuroscience Outpatient Center (NOC) at AUBMC
  • Patient Satisfaction Survey Report for the Department of Clinical Nutrition at AUBMC

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