The IT Academic Core Processes and Systems (IT ACPS) is the first point of contact for all academic units at AUB regarding IT projects and requests. The IT managers in the various faculties, as part of the ACPS team, are responsible for managing all IT projects in their corresponding faculties. These IT projects can range from business process automation and business process enhancement to teaching and research facilities implementation, smart classrooms, high-tech labs, etc…. In addition the IT ACPS is responsible also to train its stakeholders (faculty administration, faculty members, staff, students, and alumni) to new systems whether introduced university-wide or faculty-wide. The ACPS IT managers elicit the requirements of their respective faculties, coordinate with other faculties, and recommend best solutions to problems at hand. The IT managers serve as in-house IT consultants to their respective facultys' administration. This part includes participating in the faculty’s strategic planning process, proposing IT-related initiatives to support the faculty’s mission, and representing the faculty on university-wide IT committees and task forces. IT Managers aid the faculty administration in budgeting for IT related projects. They also recommend best IT products to satisfy the faculty needs in terms of hardware and software. Their recommendations have to follow the golden rule, as set by the IT administration, of IT purchasing: Right Sizing, Right Sourcing, and Right Servicing.
- Business Systems Analysis
- Teaching and Research Facilities
- Managing IT Support