Best Practices
  • We have researched some best practices from top universities to share with you and inspire you to continue teaching in this time of crisis. Below you will find tips from Stanford University on communicating with your students, getting them easy access to course material, and more. This section of the website is constantly updated with new best practices.

    ​​​​​COMMUNICATE WITH STUDENTS:

    Keeping in touch with students is vital during any changes to your class(es) — whether a viral outbreak like COVID-19, a planned absence on your part, or a crisis impacting all or part of campus. You'll want to let students know about changes in schedules, assignments, procedures, and broader course expectations. 

    Keep these principles in mind:

    • Communicate early and often: Early and frequent communication can ease student anxiety, and save you dealing with individu​al questions. Let students know about changes or disruptions as early as possible, even if all the details aren't in place yet, and let them know when they can expect more specific information. Don't overload them with email but consider matching the frequency of your messages with that of changes in class activities and/or updates to the broader crisis at hand. For example, if the campus closure is extended for two more days, what will students need to know related to your course?

    • Set expectations: Let students know how you plan to communicate with them, and how often. Tell students both how often you expect them to check their email, and how quickly they can expect your response.

    • ​Manage your communications load: You will likely receive some individual requests for information that could be useful to all your students, so consider keeping track of frequently asked questions and sending those replies out to everyone. This way, students know they might get a group reply in a day versus a personal reply within an hour.


    ​​​DISTRIBUTE COURSE MATERIALS AND READINGS:

    You will likely need to provide additional course materials to support your changing plans, from updated schedules to readings. In a pinch, providing some new readings and related assignments may be your best bet for keeping the intellectual momentum of the course moving.

    Considerations when posting new course materials:​

    • Make sure students know when new material is posted: If you post new materials in Moodle or another shared resource (e.g., Google Drive), be sure to let students know what you posted and where.

    • ​Keep things accessible & mobile friendly: In a crisis, many students may only have a mobile device available, so make sure you are using mobile-friendly formats including PDFs and Moodle Pages. Consider saving other files in two formats, its original application format and a PDF.  PDFs are easier to read on phones and tablets and keep the file size small, and the original file format often has application features that are helpful to students who use accessibility software. Also note that videos take lots of bandwidth, so only require them if you are confident students will have the network and computing resources to access them during the current situation. ​


    RUN LAB ACTIVITIES:

    One of the biggest challenges of technology-enhanced teaching from anywhere is sustaining the lab components of classes. Since many labs require specific equipment, they are hard to reproduce outside of that physical space.


    Considerations as you plan to address lab activities:


    • Redesign part of the lab: Many lab activities require students to become familiar with certain procedures, and only physical practice of those processes will do. In such cases, consider if there are other parts of the lab experience you could redesign (for example, video demonstrations of techniques, simulations, analysis of data, other pre- or post-lab work). Save the physical practice parts of the labs until access to campus is restored. The quarter might get disjointed by splitting up lab experiences, but it might get you through a short campus closure.
    • I​​nvestigate virtual labs: Certain resources and virtual tools might help replicate the experience of some labs (for example, virtual dissection, night sky apps, video demonstrations of labs, simulations). Those vary widely by discipline, but check with your textbook publisher, or sites such as Merlot for materials that might help replace parts of your lab during an emergency.​


    RUN SECURE LIVE SESSIONS​:

    To ensure that you are able to continue running your classes and meetings securely, we recommend that you follow the security measures below:

    • Download the app​lication ONLY from the official vendor website.
    • C​hoose your session topic carefully to minimize exposure to sensitive data.​
    • Avoid using your personal room ID. Schedule meetings for added security.
    • ​Choose a strong password to protect your live sessions.
    • ​Don't forward the invitation.
    • Provide the session link directly via email, calendar invite or through your Moodle course. Avoid sharing on social media.
    • Disable the "Join before host" feature.
    • Enable the "Waiting Room" feature​.
    • Keep an eye on your participants.
    • Lock the meeting room.
    • Share application windows and not your full screen.
    • Disable file transfer and screen sharing for non-hosts.
    • Password-protect your session recordings.
    • Assign a co-host to continue the session in case you get disconnected.

    Learn more about running secure live sessions.

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