UX/UI Master Class

Why People Quit?
The Hidden Patterns of Customer Experience

A free 90-minute master class with Maher Berro, Principal Experience Designer and Program Director, AUB UX/UI Online Graduate Professional Diploma.

Most “user experience” training starts with software. We start with humans. Join us for a live teardown of real systems, processes, and digital products, and learn the 5-lens framework that architects, engineers, product managers, and designers use to build experiences that actually address the people using them.

Complete the form to register for free August 13, 2026 at 6:30 PM (Beirut Time)

Limited Seats

Who this is for

You don't need to be a designer. You need to be someone who refuses to accept “this is just how it works.”

“I'm in my fifties and hadn't worked in twenty years. Now I'm a UX/UI designer.”

— Dina Rifai, AUB UX/UI Diploma Alumnus
What you'll experience

90 Minutes. One Framework. A Shift in How You Perceive Things.

  • The 2-Cent Friction: Why the smallest detail costs the most trust.
  • The Human Before the User: What they missed about culture and context.
  • The 5 Lenses: Context, Culture, Physicality, Accessibility, Efficiency.
  • Real-Time Demo: Maher redesigns an audience submission in real time.
  • From Audit to Career: How the AUB diploma turns this mindset into a profession.
  • The Commitment: What will you no longer tolerate being poorly designed?
Bonus: All attendees receive the 5-Lens Audit Toolkit (PDF) + session recording.
About Maher Berro
Maher Berro
Maher Berro

Principal Experience Designer and Program Director

20 Years. Four Continents. Every Discipline Where Humans Touch Design.

Maher Berro is Program Director of the AUB UX/UI Online Graduate Professional Diploma. and Senior Lecturer at the American University of Beirut and Lebanese American University. His expertise spans human-centered design, accessibility, usability, and interaction design, with a focus on right-to-left (Arabic) interface design and inclusive digital experiences.

With an M.A. in Interactive Multimedia from the University of Technology, Australia, and a B.S. in Interior Design from LAU, he has spent nearly two decades bridging architecture, engineering, fashion, and digital interaction. He has consulted for local, regional, and international clients, and his teaching philosophy centers on one truth: design is not a department. It's a way of thinking.

Testimonials

They Came From Different Fields. They Left With a New Lens.

Hussein Harb

The program gave me practical skills and a solid understanding of design principles that I can directly apply in my role as a product manager. The hands-on approach, combined with expert guidance, has boosted my confidence in delivering user-centered features.

Hussein Harb

Software Project & Product Manager

Ghada Yamout

The UX/UI diploma added to my existing knowledge and helped reinforce key principles with updated tools and methodologies. It offered a practical framework that I was able to apply directly to my work.

Ghada Yamout

Head of Creative, Dar Al Handasah

Tania Araj

I didn't know anything about UX/UI before joining. It's a great skill to add as a graphic designer. It was intense – you really need to stay on top of the lectures – but it's worth it. I'd recommend it to anyone looking to learn something new and useful.

Tania Araj

Senior Art Director

Nadia Safa

Over the past 15 years, product management has evolved from delivering features to understanding users and solving real problems. This shift has given me confidence and skills to contribute beyond product strategy and help create meaningful user experiences.

Nadia Safa

Head of Product & Customer Growth

The AUB UX/UI Diploma

This Master Class Is a Door. The Diploma Is the Path.

The AUB UX/UI Online Graduate Professional Diploma is the first regional academic program of its kind, designed for working professionals, taught by AUB faculty and industry experts, and completed in less than a year.

Explore the Full Diploma Schedule a 1-on-1 with Enrollment
Frequently Asked Questions

This master class is specifically designed for non-designers. If you interact with systems, processes, or products that other humans use, you have the prerequisite knowledge.

No. It's a real 90-minute intensive with live teaching. The diploma is mentioned as a path for those who want to go deeper – but the class itself is standalone value.

Yes. All registered attendees receive the recording + the 5-Lens Audit Toolkit.

Bring one example of a system, process, or digital product that frustrates you. That's your case study.
Join Our Free Master Class

Stop Tolerating Bad Experiences. Start Designing Better Ones.

Limited Seats
90-Minutes
Online
Thursday August 13 at 6:30 PM (Beirut Time)
Register Now – Free
Contact Us
contact us email
uxuionline@aub.edu.lb