American University of Beirut

Coaching Skills in Healthcare - Online

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​​Transform healthcare delivery with the power of coaching. The Coaching Skills in Healthcare Online Certificate Program, offered by the Faculty of Medicine and the Olayan School of Business at the American University of Beirut, is a trailblazing program designed to equip healthcare professionals with essential coaching skills to implement on themselves and their team.

Developed by leading experts in coaching and healthcare, this immersive online program offers a unique blend of practical skills and theoretical knowledge. By enrolling, you'll learn how to effectively communicate, manage stress, and drive quality improvement, enabling you to lead a high-performing team dedicated to patient-centered excellence.​

 

Who should enroll:

This program is designed for clinical and non-clinical professionals in the healthcare system, including:

  • Physicians​
  • Registered nurses
  • Allied health professionals
  • Healthcare administrators and managers
  • Health and wellness coaches
  • Mental health professionals
  • Psychologists
  • Public health practitioners
  • Telehealth and virtual care practitioners
  • Health educators
  • Medical and healthcare students

Tailored for healthcare professionals who want to:

  • Advance their careers
  • Enhance team performance
  • Improve patient outcomes
  • Integrate coaching principles into their practice
Suitable for individuals and corporate clients across healthcare disciplines.

Unique Features:

  • Flexible & accessibility with our entirely online program
  • Accreditated from the IAPC&M
  • State-of-the-art educational technologies
  • Personalized guidance and support
  • Interactive learning experience
  • Quality mentorship
  • Career growth & networking opportunities​​ ​

Program Path:

​Our program is structured to be completed within an 8-month timeframe, offering three courses worth 9 credits in total:​

Courses

Skills acquired

Demand in MENA

Course 1: Introduction to Coaching in Healthcare

Fundamental coaching principles, communication skills, ethical standards and considerations, T- GROW Model

Growing for innovative care approaches, constant for ethical practices, growing for personal and professional development

Course 2: The Art of Conversation in Healthcare

Tec​hniques for fostering patient engagement and shared decision-making, strategies for engaging patients in their care

Increasing demand for personalized care

Course 3: Growth and Development in Healthcare

Strategies for supporting healthy lifestyle changes, techniques for lifestyle change and disease prevention


High for preventative care, chronic disease management, and wellness coaching


​Learning Outcomes:

  • Master essential coaching skills
  • Enhance patient-centered care
  • Navigate complex healthcare scenarios
  • Balance technical expertise with compassion
  • Develop healthcare leadership abilities
  • Improve communication and interpersonal skills
  • Integrate coaching into healthcare practice
  • Promote patient and patient families empowerment​



    ADMISSION REQUIREMENTS

    • To qualify for admission, candidates must hold a recognized degree, preferably in healthcare or its equivalent.​
    • A strong professional record with one or more years of active healthcare experience is highly desirable.
    • Where applicable, a license to practice is recommended, along with proof of employment in a healthcare or medical field.
    • Candidates must also meet AUB's English proficiency requirements.​

    TUITION & FEES

    • Total Program tuition: $3,900
    • AUB Alumni: Benefit from a 15% tuition reduction
    • Early Bird Offer: Pay fully in advance and receive a 10% discount
    • Corporate tuition rates available​
    • Flexible installment plans: Pay as you go!​

    *Payments can only be made in USD. Online payments accepted.

    *AUB staff and AUBMC staff benefit from a 15% tuition reduction.​

    Course Details

    ​Facilitated by distinguished specialists in the field, our online program offers an enriching learning journey for all participants. This meticulously designed curriculum comprises comprehensive courses, affording participants the flexibility to progress at their own pace. Available around the clock and accessible from any location, the program is structured to be completed within an 8-month timeframe.

    The program includes interactive course material, such as real-world applications and case studies, simulations, group exercises, live video conferences, and Q&A sessions.

    Course 1: Introduction to Coaching in Healthcare

    • Coaching Principles
    • Coaching in the Healthcare industry
    • Ethics in Coaching
    • T-GROW Model
    • Building Rapport​​

    Course 2: The Art of Conversation in Healthcare

    • Building Rapport
    • Maintaining Presence
    • Communication Skills
    • Active Listening
    • Questioning Skills ​

    Course 3: Growth and Development in Healthcare

    • Beliefs
    • Values
    • Building Self-Esteem
    • Goal Setting

    Participants will have the invaluable opportunity to engage in practical exercises, role-playing scenarios, and real-world applications within their current healthcare settings or a chosen institution. This hands-on approach is designed to enhance their competencies by providing practical experience, bridging the gap between theoretical knowledge and real-world healthcare challenges.
    By offering these comprehensive and interactive courses, the Coaching Skills in Healthcare Online Certificate program equips healthcare professionals with the skills and knowledge to become effective healthcare coaches, positively impacting patient care and health outcomes.

    MEET THE EXPERTS








    Dr. Ahmad Zaghal

    Dr. Ahmad Zaghal is a pediatric surgeon and a clinical educator at the American University of Beirut Medical Center and Faculty of Medicine. Being a Van Dyk medical educator, a fellow of the Higher Education Academy (HEA), and a full-time faculty member in the department of Surgery who is heavily involved with the undergraduate and postgraduate training of future surgeons places him at the heart of the healthcare education realm. Additionally, Dr. Zaghal is the director of the surgical programs of the Healthcare Professional Development Center (HPDC) of AUB which is responsible for evaluating and quality assuring of all the continued education programs targeting healthcare professionals, hence his theoretical understanding and practical insights in relation to professional development programs. ​

    Mrs. Rawia Kaissi

    Rawia Kaissi has more than 15 years of experience developing leaders in Middle East and North Africa. Her coaching style utilizes both mentorship and non-directive approaches, enabling leaders to create win-win situations, develop and leverage their influencing capabilities, identify and overcome limiting beliefs, understand their priorities, and build the confidence they need for executive success. Rawia holds an MBA from ESADE Business School, an Executive Coaching Diploma from Noble Manhattan, and is accredited by the International Authority for Professional Coaching and Mentoring​.

    Mr. John Antonios

    John's facilitation approach is deeply rooted in his commitment to catalyzing sustainable change within leaders, empowering them to enact meaningful impacts within their respective organizations. With over 20 years of distinguished experience across the EMEA region, he meticulously integrates insights from his multifaceted roles as a certified executive coach, personal branding strategist, and talent & development advisor, creating a holistic and adaptive training and coaching style. His sessions are carefully designed to bridge the gap between perception and reality, leveraging a diversified array of perspectives to help leaders align their inherent strengths with their roles, fostering an environment ripe for innovation and personal development. In addition to his work with individuals and organization, John serves as a lead moderator and facilitator for executive education programs at Harvard Business School, further enhancing his ability to deliver impactful results to organizations.​​

    Mr. Raffi Elmajian

    Raffi is an inter-disciplinary Coach whose subject matter expertise lies in leadership development, executive coaching, and capability assessment. With a background in clinical psychology and therapy – holding a Master's degree in Psychology from the American University of Beirut, he has built over 15 years of experience working with human behavior and its development. He capitalizes on his foundational training, as well as the relevant tools within the field, to coach professionals towards achieving desired outcomes, applying psychology in business. Raffi's preferred coaching approach is relying on evidence-based methodologies for capabilities development, which he has successfully implemented with leaders from different geographies (EMEA), sectors (Private, Semi-Governmental, Public), and seniorities (Middle Management to C-suite). Furthermore, he tailors the techniques he uses based on the unique requirements of each individual he works with, which makes the journey personal yet results-oriented, emphasizing self-awareness and emotional intelligence.​




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