Balanced Scorecard Management System
CBSC 201: This course focuses on developing the understanding of participants about the BSC system. Students will learn how to use the BSC system to keep track of an organization’s performance in order to monitor how well it is achieving its goals. The course includes practical training on developing strategy maps and measuring initiatives.
Business Protocol and Etiquette
CIPE 201: This course teaches students how to greet people, converse with them, understand their business and management styles while respecting their cultural attitudes. Topics include: first impressions and networking skills, dressing for success, communication at its best, business lunching and dining etiquette, hosting business potentials, and mastering business meetings.
Certified Nonprofit Accounting Professional (CNAP)
CNAP 201: CNAP is a copyright-protected US training program developed by NonProfitCPAs in the US. Completing the CNAP program will prepare you to successfully meet the specific challenges of fiscal management in the not-for-profit context. An online exam will be administered within a week from the end of the training program. It is an open book exam, and candidates have two chances to pass the exam. You will be entitled, upon completion of the program, to place the letters “CNAP” after your signature on any official document. Click here for more information.
The Certified Associate in Project Management
CPRM 200: This course provides junior project managers with the basic knowledge and preparation required to pass the CAPM certification exam. It follows the outline of the Project Management Body of Knowledge (PMBOK). Each topic is introduced and discussed, with emphasis on the Inputs-Processes-Tools and Techniques-Outputs structure outlined in the PMBOK. This course is approved for credit (25 PDUs) by the Project Management Institute.
Customer Relationship Management
CCRM 201: This course highlights the importance of a customer to the success of any business and discusses the cost of acquiring and/or retaining a customer and the evaluation of the monetary value of a customer. The training also covers the main business challenges that companies face at present, and how can CRM help them address such challenges. This is followed by a detailed discussion of CRM, including implementation strategies, how we can improve customer satisfaction / retention, and company profitability.
CMKT 501: In this course and through a hands-on approach, students will learn how to develop, market, and manage an e-commerce business. Students’ personal laptops are required.
CLSD 201: This course is designed to help participants understand the relationship between emotions and decision-making, and their role in developing their own emotional intelligence. The course focuses on the importance of emotional intelligence to our health and leadership qualities. Participants will learn to identify their emotions, express themselves clearly, and understand others. They will also learn how to motivate themselves and others, and how to plan for self-management in order to achieve a higher emotional intelligence.
CEVP 101: This course is designed to provide the necessary knowledge and skills an event planner should acquire. It focuses on the fundamentals of event planning, the communication process, and event branding and marketing. The course includes organizing and planning actual events taking place on AUB campus.
Inventory and Supply Chain Management
CEMG 102: This course provides participants with an understanding of the importance of inventory in supply chain management. It includes hands-on tools for managing the stock of different types of products in effective ways that balance supply, demand and logistical costs. Inventory management in multi-location, supply chain settings, is briefly discussed.
CLDS 101: The objective of this course is to introduce the participants to the essential skills needed for a successful leader. Participants will be able to determine their leadership qualities and personal leadership style. They will also understand their responsibility in developing further as leaders. Participants will learn how to set, evaluate, and follow up on short and long-term objectives. This course will use a practical approach emphasizing exercises, discussion, group work, and practical experience. A pre- test will be given at the beginning of the course and a post-test at the end so that participants will be able to evaluate their leadership skills and plan for improvement.
Leadership Skills for NGOs Level V
CLDS 205: The main objectives of this course are to introduce participants to the essential skills needed for a successful NGO Trainer, and to help them plan, implement and evaluate one training course for their fellow NGO members who are taking CLDS 202. Main topics include: Characteristics of a successful training program, research methods for training needs assessment, structure of a training program, managing training problems, emotional intelligence and motivation, emotional intelligence and happiness.
Project Management Professional Course - PMP 905
CPRM 300: This course introduces senior project managers to the science of Project Management and how it applies to their business; and refreshes the knowledge of those who want to sit for the PMP exam. The basic elements of project management will be discussed: PMP logistics, integration management, project scope management, project time management, cost management, quality management, human resource management, communication, risk, procurement, and professional responsibility. Each topic is introduced and discussed with emphasis on the Inputs-Processes-Tools and Techniques-Outputs structure outlined in the PMBOK. This course is approved for credit (35 PDUs) by the Project Management Institute. Click here for more information.
Project Economic Feasibility
CEMG 101: This course is an introduction to the basic methods for analyzing the economic feasibility of projects in engineering, business, and other fields, based on the key concept of time value of money. The methods include present value, rate of return, payback period, and other common feasibility analysis techniques.
Stress and Time Management
CSTM 201: This course is designed to improve the students’ productivity and job satisfaction by developing their understanding of the causes and consequences of stress in their work environment. Students will also learn time management strategies such as workload planning and task prioritization. The course includes case studies, real-life examples, and practical sessions.
Real Estate Brokerage Course
CREC 201: This course is designed to equip those aspiring for a career in Real Estate Brokerage with the basic skills needed for the profession, as well as necessary information required for applying for, and passing, the Realtor Certification Exam that is a pre- requisite for becoming a member of the Real Estate Association of Lebanon (REAL), the national realtors syndicate. The core courses content is developed to conform to best practices of realtor certification elsewhere in the world, particularly the USA, where REAL has an affiliation with the National Realtors Association (NAR). Upon successful completion of the core curriculum, candidates will be asked to apply for the national certification exam. The course schedule is designed to fit the requirements of both full and part time professionals.
Training of Trainers on Elementary Leadership Skills
CLDS 205: The main objectives of this course are to introduce participants to the essential skills needed for a successful Trainer, and to help them plan implement and evaluate one training course on Elementary Leadership Skills. Main topics include: Characteristics of a successful training program, research methods for training needs assessment, structure of a training program, managing training problems, Characteristics of a successful trainer, and importance of leadership training in development.